Please read these conditions carefully before using the fatalecosmetics.com &.co.uk website. By using this website, you signify your agreement to be bound by these conditions.
1. Introduction
Fatale Cosmetics Limited is an English registered company: 11307805. Our registered head office address is at Unit 3, Wellington Mills, Quebec Street, Elland HX5 9AS Tel: +44 (0)1422 376461
We reserve the right to change these Terms & Conditions from time to time and urge you to check them carefully before you make a purchase. This does not affect your statutory rights as a consumer.
The use of our site and any contracts formed are governed by English law.
2. Orders & Payments
Once you are ready to order, add the items of choice to the shopping cart and proceed to the checkout following the instructions on the screen. You will be asked pay via PayPal to make your payment securely. All payments should be made in Pound Sterling only. We do not accept cheques unless by prior arrangement.
Prices are as stated on the website and are subject to change at any time without notice.
If an item has been priced incorrectly, we reserve the right to supply at the correct price and will inform you of this prior to delivery.
All items are subject to stock availability.
3. Delivery
We will arrange for delivery to the address which you specify when ordering. Unless we state otherwise on our website.
We will do our best to arrange delivery within the time specified on our website or (if none) 28 days of the date of your order but we cannot guarantee delivery by these times. Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.
When we deliver your items to you you will be asked to sign for the goods to acknowledge that you have received them.
Our liability for any claim for loss or damage shall be limited to the sum paid by you for the goods.
4. Returns
If you are not 100% happy with your purchase you may return it to us at your own cost by A SIGNED FOR POST SERVICE within 28 days. Upon us receiving your returned goods we shall refund you for those goods within 10 working days provided that they are in their original, brand new, unused, re-sellable and clean condition. Please note that for returned items only standard shipping charges for your original complete order are refunded - we do not refund optional upgrades such as next day or express delivery, nor can we refund postage charges for partially returned orders.
If your goods do not reach you in good condition you must notify us within 48 hours of the receipt of your goods by using our contact us form or calling us on +44 (0)1422 376461. We will then arrange with you either a refund or exchange for the affected goods provided that they have not been opened or tampered with in any way.
If you believe your goods may be faulty you must notify us within 14 days of the receipt of your goods by using our contact us form. We will then arrange with you either a refund or exchange for the affected goods.
5. Intellectual Property
All designs, photos and copy on this site remain the property of the owners. Any unauthorised use of material on this site is strictly prohibited.
7. Vouchers
7a. Gift Vouchers
Are valid for 12 months and can be redeemed via our online shop. If your purchase is less than the value of the gift voucher - the voucher will be reduced by the value. Vouchers cannot be exhcnaged for currency. If an item is returned - the voucher will be redeemed. If an voucher has been priced incorrectly, we reserve the right to supply at the correct price.
Vouchers are valid for Fatale Cosmetics only.
7b. Credit Notes
Are valid for 6 months and can be redeemed against any online purchase at Fatale Cosmetics. If your purchase is less than the value of the credit note - the credit note will be reduced by the value. Credit notes cannot be exhcnaged for currency. If an item is returned - the credit note will be redeemed. If an credit note has been priced incorrectly, we reserve the right to supply at the correct price.
Credit Notes are valid for Fatale Cosmetics only.
8. General
We will use reasonable endeavours to verify the accuracy of any product or pricing information which we place on the site but we make no warranties. Please always refer to labels in garments for fibre content & care instructions.
There are links on our website to third party websites which we believe may be of interest to you. We do not have any control over the content of these websites nor can we be liable in respect of anything contained on these websites.
9. Data Protection
Please make sure that you have read and understood our Privacy Policy which explains how we safeguard any data which you provide to us in order for us to fulfil your online order.
Date: 13th February 2019 Version 1.6